Shipping policy

Shipping Policy

Gaika's Goodies — gaikasgoodies.store

Effective Date: July 31, 2026

Order Processing

All of our items are handmade in small batches. Please allow 3–10 business days for your order to be prepared and shipped. During launches, holidays, or busy periods, processing may take a little longer — if so, we'll let you know.

You will receive a confirmation email when your order is placed, and a shipping notification with a tracking number as soon as your package ships.

Shipping Carriers

We ship primarily via USPS; another carrier may occasionally be used when needed. Shipping costs are calculated at checkout based on your order and destination.

At this time, we ship within the United States.

Delivery Times and Delays

Delivery time estimates provided at checkout are estimates from the carrier, not guarantees. Once your package is handed over to the carrier, transit times are outside of our control, and we are not responsible for delays caused by the carrier, weather, or other factors in transit.

Lost, Missing, or Damaged Packages

Even though transit is handled by the carrier, we won't leave you stranded:

  • If your tracking shows "delivered" but your package has not arrived, please first allow 2–3 days (carriers sometimes scan packages as delivered early) and check with neighbors and household members. If it still hasn't turned up, contact us at gaika@gaikasgoodies.store within 14 days of the marked delivery date and we will work with the carrier to locate it or resolve the issue.
  • If your package appears lost in transit (no tracking updates for 10 or more days), contact us and we will open a trace with the carrier.
  • If your order arrives damaged, see our Refund & Return Policy — we will offer a replacement, store credit, or refund depending on the situation.

Shipping Address

Customers are responsible for entering a complete and correct shipping address at checkout — please double-check it before placing your order! If a package is shipped to an incorrect address provided at checkout, we are not required to replace or refund the order; however, if the package is returned to us, we're happy to reship it for the cost of new postage.

Nothing in this policy limits any rights you may have under applicable consumer protection law.

Questions?

Reach out anytime at gaika@gaikasgoodies.store — we're happy to help. 🤍